Refund policy

Damaged or incorrect orders

If your order arrives damaged or you received the wrong item, contact us at dieuanhkemfba@gmail.com within 14 days of delivery with your order number and a photo of the issue, and we'll make it right with a replacement or refund.

Returns

Because our cards are made to order, we generally don't accept returns for change of mind. If there's a problem with your order, please reach out — we want you to be happy with what you receive.

Refunds

Approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card issuer.